Topic: Conflict Management w/ Elmer Miller
Time: 8:30am to 4:30pm
Location: Lifelong Learning Center at NECC
Tour 1: NECC Welcome Center
Tour 2: UNMC College of Nursing
Morning Session
• Understand the conflict resolution strategies
• Confront people in ways that minimize defensiveness and hostility
• Coping with the difficult person
Lunch
Afternoon Session & Tours
• 12:45-01:30pm – Welcome Center
• 01:45-02:15pm – TBA
• 2:30-4:30pm - UNMC College of Nursing – Liane Connelly
Leadership Norfolk is presented by the Norfolk Area Chamber of Commerce and Northeast Community College.
Thursday Jan 19, 2012
8:30 AM - 4:30 PM CST
Christian Ohl - 402.371.4862
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